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MaintenanceOperation and evolution

AI Care

We maintain the AI systems you already have, built by us or by others: monitoring, fixes and a status report every month.

For operations. The systems your team relies on are checked and fixed every month, with a change log and a status report, within the agreed capacity.

For IT. We agree the baseline, access and checks. Response time and capacity are set in the offer.

Monthly loopWe start with a conversationNDA on request

The first conversation is free. We reply within 3 working days.

Price and boundaries

From 640 EUR excl. VAT per month

Baseline

Monthly maintenance for named systems.

What can change the price

  • Number of systems
  • Reserved capacity
  • Response expectations

The agreed scope sets the final price.

Indicative planning range, not an offer.

Prices are estimates in euros, excluding VAT. The proforma invoice and the invoice are issued in lei, at the National Bank of Romania (BNR) rate on the day of issue.

Details: Terms and Conditions, 4.2
Let's talk

The first conversation is free. We reply within 3 working days.

What we deliver
  • System register
  • Incident and change log
  • Status report
What is not included
  • Major new systems
  • Organization-wide strategy
  • Unlimited development

Sometimes the answer is no AI. If part of the system works more safely without a model, we tell you.

How the system is checked and maintained

The diagram shows the systems named in the offer. Check frequency and access are agreed in the offer. Monitoring means the agreed checks, not round-the-clock coverage.

  1. Approved sources
    • Existing system
  2. Existing system
    • The system's AI model
    • Designated operator
    • Checks and log
  3. The system's AI model
    • Checks and log
    • Existing system
  4. Designated operator
  5. Checks and log
    • AI Focus: triage and fixes
  6. AI Focus: triage and fixes
    • agreed change: Existing system
    • Monthly status report
  7. Monthly status report
    • Designated operator

What changes

The system has an agreed routine for monitoring, correction and reporting.

What the company gains

You receive a status report every month, so you know how the system is doing without asking.

What the team gains

Incidents and changes are logged, so what was fixed and why is never lost.

Is this right for you?

This is right for you if

When this comes up

An existing system needs predictable maintenance and a clear technical owner.

Who it is for

Organizations operating their own or an inherited AI system that need bounded technical continuity.

The problem

Models, instructions, data and processes change after launch.

This is not right for you if

How we work

After the offer is accepted

1

Paid at the start of the month

The month is paid at its start, ahead of the work it covers.

2

Support and maintenance through the month

Monitoring, triage, corrections within the agreed limits, and a status report.

The next month repeats the cycle

The cycle repeats identically every month, for as long as the engagement is paid.

In practice
  • Inventory and baseline
  • Monitoring and triage
  • Corrections within the boundary
  • Status report
What you prepare
  • The list of systems you name in the offer.
  • Access for onboarding and for the agreed starting state.
The first result
After onboarding you have the register of systems and their starting state, written down and agreed.

What you receive

Included
  • Named systems
  • Agreed capacity and response

What you can check

Completion evidence
Interventions, system health and changes are recorded and reported.
Availability and capacity
Active recurring engagement for supported or inherited systems after an agreed onboarding and baseline.

Questions about AI Care

Any other questions? Let's talk

Do you also take over systems built by others?

Yes. AI Care also covers systems built by others, after we agree the handover and the baseline together.

How quickly do you respond to a problem?

The response time is set in the offer, together with the systems and the monthly capacity.

How do we stop AI Care?

Month to month, with 30 days' notice. Capacity not used in a month does not carry over.

Do you sign an NDA?

Yes. We sign our standard non-disclosure agreement (NDA) before the first conversation if you ask for one. A company's own agreement is negotiated and can change the price.

Where this goes next

Where it can go next

Major changes go back to Implementation. If you need a team to handle the ongoing development and maintenance of AI systems, see the External AI Department.

All services

Which AI systems do you already use? Tell us briefly what they do and who is responsible for them today.

  1. First messageWhat the team works on and what needs to change.
  2. DiscussionWe go through the existing systems and what continuity means for them.
  3. Offer and acceptanceThe accepted offer names the systems, the monthly capacity and the response time.
Let's talk

The first conversation is free. We reply within 3 working days.

Or e-mail us directly at office@aifocus.ro

How we teachA complete free lesson on YouTube.